IT Service Desk Engineer Apprentice

  • Company: QA
  • Location: Kirkham, Preston, Lancashire
  • Closing Date: 15-08-2022


Employer description:

The Company are an award-winning Managed IT Services company based in the North-West and are proud of their reputation for delivering the highest levels of service. Their clients include some of Lancashire’s most established businesses with between 25 and 150 users.

They are forward thinking and friendly but also have a passion for the work that they do.

Do you ever wonder what joining a Company is like where you are truly valued by the people around you?

Would you like to be part of a team that has fun whilst they work?

Do you want to get into the IT industry but have no real-world experience?

Do you want to join a company where you can grow with it and professionally develop your career?

Do you want to be part of providing the best quality of service to our customers?

If you answered ‘Yes‘, then this may be the Company for you.


The Company now looking for an eager candidate to join them as an apprentice.

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking – Azure Cloud Support Specialist – Level 3 Apprenticeship.

They are currently looking to recruit an IT Apprentice that wants to push forward their career or start a career in IT.

Main responsibilities:

  • Deployment of new laptops and PC’s
  • Creation of new users within Active Directory and Microsoft 365
  • Configure VOIP hardware/software
  • Configure Intune Policies
  • Configure Security Policies and Compliance Policies
  • Provide support and assist with the deployment of 365 solutions and migrations
  • Create appropriate documentation for client systems
  • Collaborate and voice new ideas for the team and Company
  • Install and configure Microsoft Office Apps

Desirable skills:

  • Passionate about IT & Technology
  • Self-developer
  • Detail orientated
  • Socially caring
  • Strong communicator
  • Empathetic
  • Logically deductive
  • Proactive approach

Personal qualities:

They are looking for someone who:

  • Is highly motivated
  • Has the passion to succeed
  • Wants to challenge themselves
  • Like’s stepping outside of their comfort zone

Above all else, you will be a friendly and positive individual.

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

  • 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

Apply now or contact student support if you need assistance with your application, we’re here to help!